Connect your global offices so they effortlessly work together. Calls between offices are free!
Have offices all over the world? Then this is the feature for you! Multi-location allows all your offices to work beautifully together as one. Want every office to ring when a customer calls? Or perhaps certain offices to ring depending on the time of day?
Communication between your global offices is also incredibly simple and affordable! Transfer calls between offices using extensions for FREE! For example, if a customer calls your office in Australia, it’ll cost you nothing to forward their call to an extension number in India.
Operate multiple businesses through the one system professionally and efficiently!
Want to operate multiple businesses through the one system? This feature makes it oh-so-simple to professionally and efficiently do just that. When a customer call comes through, you’re given advance notice as to what/which company they have called. This can occur a few ways – either the company name appears on your phone screen, the ring-tone can be customised or, when you answer the phone, you’re automatically told in advance what company the call is for (in conjunction with additional helpful options). Sound easy? It is! Talk to us now about customising this fantastic feature for your unique set of businesses.
Avoid huge roaming charges - route calls over the MondoTalk VoIP Network!
So-called ‘roaming’ is just another avenue that traditional telcos have found to charge you ridiculous rates just for using your phone while away from home. Now, the buck stops with you! Your new phone system’s "Follow Me" Service lets you take your mobile/cell phone overseas while diverting all your incoming calls over the MondoTalk VoIP Network! No more dreading that big phone bill when you get home!
Extension following programmed
Never miss a call again! Simply program your PABX extension so that all calls that go unanswered are diverted to a different number.
Extension following manual
No matter where you are, all the calls that come to your extension can still follow you! This can be accomplished via pre-programmed codes entered on your extension or via a webpage.
Professionally greet callers with a personalised welcome message plus sub-menus!
Professionally greet calling customers with a personalised welcome message! This menu also consists of tailored voice prompts for access to submenus, helping your caller to reach the right person quickly, while also helping small businesses to appear much bigger!
To get started, simply set aside 15 minutes to discuss how you want to greet and communicate with your customers. Don’t worry if you’re not 100% sure what to say – our experts will guide you through the process to ensure you achieve a great result. You also have the option of recording your own messages in accordance with our specifications.
As a committed partner, we will program and configure the entire system, plus provide ongoing monitoring to ensure system quality and reliability beyond the initial set-up phase.
Receive all voicemail messages in your inbox as an attached recording! Amazing!
The good news? Every phone that is connected to our Cloud PABX system as an extension can enjoy the voicemail service mentioned above. The great news? When your caller is automatically prompted to leave a message, this voice message can also be sent to your email as an attached recording. It’s just another way that our service, improves your service!
Customers across the world dial a local number and therefore only pay local call rates!
Got customers or staff overseas? Or looking to expand? Don’t force your customers and clients to tackle an international phone number just to reach you!
‘Virtual phone numbers’ is a simple way for your company to have an affordable local telephone number in over 50 countries! These multiple numbers all connect directly to your Cloud PABX (Private Branch Exchange), and the caller only pays the cost of a local call. Importantly, these numbers look and operate EXACTLY the same as a traditional phone number, meaning your customers simply dial the number on their usual landline or mobile/cell phone.
Give your business a local presence on an international scale with global numbers by MondoTalk.
Rarely do you have a more captive audience than when a customer is on hold. Take advantage of this time to let your customers know more about your business, as well as special offers and services. At the end of the day, it’s all about adding value to every crucial customer connection.
Business quality conference rooms at a fraction of the traditional cost.
Let multiple people in on the conversation with the Conference Calls feature. This feature allows multiple Cloud PABX users as well as regular phone users into the conference centre. All you need to do is simply set up the conference room and invite multiple users to log into the meeting. Additional callers can be added at any time during the conference.
“My experience with MondoTalk to date has been outstanding. Previously we were with a large high-street VOIP provider until we started to experience some technical issues. Although this service provider had a support team, they were very hard to reach, sometimes waiting 45 mins on hold. When you finally got through to someone it was challenge to find anyone with enough experience to help – you seemed to be learning the instruction manual alongside them ! I then tried out a few other VOIP providers – firstly going to their support line – this was where I discovered MondoTalk talk with their flawless technical support. Their ‘can’t do enough’ attitude was a very pleasant welcoming. I transferred my service over to MondoTalk seamlessly, implementing a virtual PABX system for the office, and have never looked back. I wouldn’t hesitate in recommending anyone to MondoTalk.”
“Last year SMS Security moved our new offices in Landsdale that we had purchased a few months earlier. A full office fit out was required including a phone system. Not knowing a lot about telephony I contacted 3 different companies for a quote and then a friend luckily referred me to MondoTalk. Not only was MondoTalk slightly cheaper than the other quotes but they were the only company who could answer all my questions about VOIP and other special requirements. We now have a professional introduction voice for all calls, a simple after hours diversion and a much cheaper phone bill! We actually run 3 different Security business’s using the same phones. Our system lets us know which business the client is calling!!! On 2 occasions this year the Telstra land lines have been cut for several hours proving to be extremely frustrating for neighbouring businesses. No such issues at our office with MondoTalk, there was no interruption just business as usual. Thanks MondoTalk for helping us grow our business. MondoTalk is great!”
“I am a new user of Mondo Talk. So far I have used it once for 15 min to make a international call. I appreciate its voice quality. There is no voice distortion and delay. I felt I am talking to someone in next room. I have already tried some VOIP service provider. The previous provider I was using had problems. Always there was a voice delay, sometimes echo, most of time their server was down. They don't have any contact number for technical support. The technical Support is only via web ticket. I needed their support only once and I got no response in more than 15 days. Now I can say their Technical Support is much poorer than the phone service (quality). Anyway thanks to their poor service it gave a chance to look for another VOIP provider and I finally found one, MondoTalk, better voice quality, high end technical support. You don't have to wait for webticket, just dial the number and talk.”
“We have been using Mondo Talk since January 2009 both in our business and for personal communication. Mondo Talk has performed better than we initially expected and it has saved us a considerable amount of money. I also love that it is mobile voip; allowing me to make low cost phone calls via my laptop and mobile broadband when we travel interstate. Customer service has always been excellent. To me this is critical as I have only basic computer skills. We highly recommend Mondo Talk as a business tool and for personal usage.”
“MondoTalk was just what we were looking for. A communications company with all the bells and whistles that allows my company to easily exploit all the advantages and features of VOIP phones. The products are astounding, the saving in time and money is pleasing, and the helpful staff make it a pleasure to deal with MondoTalk. A++”